COMMUNICATION AND TOOLS OF ENGAGEMENT
CRM & Social Messaging
Our CRM seamlessly integrates with Telegram and WhatsApp, allowing for convenient communication across multiple channels, enhancing customer engagement. 01
Call Functionality
Agents can make calls through the CRM, connecting to various exchanges or call methods they've contracted with, simplifying client interactions. 02
Effortless Free Calling with Custom Links
By creating custom links, users can make free calls, providing a cost-effective and user-friendly communication solution. 03
Our CRM provides an array of engagement tools that promote healthy communication and rapport
building opportunities. We believe in choice and as such deploy a fully operational omnichannel
solution that combines voice, messaging, social media, email and push notifications.
With real time notifications, agents are given a live heads up of trader activity which then creates the opportunity to engage. Engagement can be done through various ways. We have our own inhouse developed P2P VoIP for free calls between our systems and our mobile trading apps, you can also create call links, as well as send whatsapp and telegram messages. It goes without saying that we are also integrated with the industry leading 3rd party communications providers (please see 3rd parties tab), we are happy to support you with these integrations and make introductions.
In addition to this, sending SMS and push notifications can also be done directly from our CRM, communicating with clients has never been easier, and to top this all off, with the use of our own AI notes system, all messages are archived under the client in the CRM, putting an end to the endless arguments between sales and management, the CRM is automatically updated, what more could anyone desire.
Dialler - with our AI powered dialler only live connected calls are delivered to your agents as the system automatically filters answering machines and no answers back to the pool so that your agents are only engaging with real calls that create real opportunities making your call centre more effective, efficient and productive.
Have a happy sales team, a fully updated CRM and reduce your calling bills all at the same time…only available at TeamForce Technologies.
With real time notifications, agents are given a live heads up of trader activity which then creates the opportunity to engage. Engagement can be done through various ways. We have our own inhouse developed P2P VoIP for free calls between our systems and our mobile trading apps, you can also create call links, as well as send whatsapp and telegram messages. It goes without saying that we are also integrated with the industry leading 3rd party communications providers (please see 3rd parties tab), we are happy to support you with these integrations and make introductions.
In addition to this, sending SMS and push notifications can also be done directly from our CRM, communicating with clients has never been easier, and to top this all off, with the use of our own AI notes system, all messages are archived under the client in the CRM, putting an end to the endless arguments between sales and management, the CRM is automatically updated, what more could anyone desire.
Dialler - with our AI powered dialler only live connected calls are delivered to your agents as the system automatically filters answering machines and no answers back to the pool so that your agents are only engaging with real calls that create real opportunities making your call centre more effective, efficient and productive.
Have a happy sales team, a fully updated CRM and reduce your calling bills all at the same time…only available at TeamForce Technologies.